Privacy Policy – The Legal Vault

Last updated: 2026 • The Legal Vault • thelegalvault.online

The Legal Vault respects your privacy. This policy explains what personal information we collect when you use our website and membership, why we collect it, and how we keep it safe. By using the platform, you agree to the practices described below.

1. Information We Collect

We collect only what we need to provide our service:

Contact details — your name, email address, and WhatsApp number when you register, enquire, or fill in our contact form;
Study details — your year of study and the areas you are interested in, so we can recommend the right Materials;
Payment references — the reference and account name you use when paying via FNB Pay to Cell or Orange Money, so we can confirm your membership. We do not collect or store card numbers, PINs, or banking passwords.

2. How We Use Your Information

We use your information to:

create and manage your membership and grant access to Materials;
confirm payments and respond to your enquiries;
send you updates about your membership and new content;
improve our resources and understand what students find useful.

3. How We Share Information

We do not sell your personal information. We do not share it with third parties for marketing. We only share information where it is necessary to run the service (for example, confirming a payment) or where we are required to do so by law.

We will never ask you for your banking password, PIN, or one-time codes. If anyone claiming to be from The Legal Vault asks for these, do not share them.

4. How We Protect Your Information

We take reasonable steps to keep your information secure and limit access to it to the team members who need it to operate the platform. No method of transmission or storage is completely secure, but we work to protect your data against unauthorised access, loss, or misuse.

5. How Long We Keep It

We keep your information for as long as you hold a membership and for a reasonable period afterwards to meet our record-keeping and legal obligations. You can ask us to delete your details at any time, subject to any records we are required to keep.

6. Your Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you updates. To make any of these requests, contact us using the details below.

7. Communications

By providing your contact details and submitting our forms, you agree to be contacted by The Legal Vault via WhatsApp or email regarding your enquiry or membership. You can opt out of non-essential messages at any time.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with a revised date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

9. Governing Law & Contact

This policy is governed by the laws of the Republic of Botswana, including the Electronic Communications and Transactions Act, 2014. For any privacy questions or requests, contact us at thelegalvault.bw@gmail.com or on WhatsApp at +267 755 56245.